Lidin Terms of Use

1. What these terms cover

1.1.Lidin is a system for managing enquiries and prospective clients (leads) for offices and businesses. The system is developed and operated by Israsky, Ilia Shuliak, licensed dealer (עוסק מורשה) no. 324648047, 48 Binyamin Mintz St., Petah Tikva, Israel ("Israsky", "we").

1.2.These terms apply to everyone who uses the system: the office or business that has contracted with us (the "Office"), and every employee or other person to whom the Office has given access (a "User").

1.3.The relationship between the Office and Israsky is governed by the Service Agreement. The processing of personal data in the system is governed by the Data Processing Agreement attached to the Service Agreement. These terms supplement both agreements and do not replace them. On any matter covered by the Service Agreement or the Data Processing Agreement, and in case of any conflict with these terms, the agreement prevails.

1.4.The service is intended for business use by offices and businesses. It is not offered for personal, household or family use.

1.5."Working days" in these terms means Sunday to Thursday. Friday, Saturday, public holidays and holiday eves are not working days.

2. Accounts and access

2.1.User accounts are opened by the Office. The Office decides who gets access, in which role and to which data, and closes the access of anyone who stops working for it on the day that work ends.

2.2.An account is personal. You may not transfer it, share your sign-in details or let anyone else sign in as you.

2.3.The system requires security measures at sign-in, such as two-step verification. Do not bypass or disable them.

2.4.If you suspect that someone else has signed in to your account or that your sign-in details have been exposed, tell your Office's system administrator and us at support@lidin.co.il straight away.

2.5.The Office is responsible for what its Users do in the system within the access it has given them.

3. Signing in with a Google account and with Israsky ID

3.1.If the Office has turned on Google sign-in, you can sign in with a work account on a domain the Office has approved, or with a personal Google address that the Office has added by name to its list of allowed users. An account that is not on these lists will not be let in.

3.2.With this kind of sign-in, Google confirms to us who you are. We receive from Google your email address, confirmation that the address is verified, a permanent account identifier and, for a work account, the domain name. Your Google name and profile picture, if present, are used for display only and are not stored. We do not receive your Google password, we get no access to your mail, files or calendar, and we send no data from the system to Google.

3.3.The line next to the sign-in button tells you where your details go and to which country. Signing in with Google is your choice: if the Office also allows sign-in with a password, a passkey or a code, you can use those.

3.4.The Google account itself is subject to Google's terms. If the account is blocked, deleted or removed from the organisation, signing in through it stops, and the other sign-in methods the Office allows remain available.

3.5.Israsky ID is Israsky's single account in the israsky.com billing system. Office owners use it to manage the subscription, invoices and payments. If the Office has turned on this option, it can also be used to sign in to Lidin. The same sign-in details work in every Israsky product you use.

4. What you may and may not do

4.1.You may use the system to manage the Office's enquiries and clients in the ordinary course of its work and in accordance with the law.

4.2.You may not:

• enter or import data about people unless the Office is entitled by law to collect and use it;
• send advertising messages through the system without the consent the law requires;
• try to access another office's data, another user's account or any part of the system you are not authorised to use;
• probe for vulnerabilities, load-test the system, disrupt its operation or introduce malicious code into it;
• decompile, reverse-engineer or copy the system, its interface or its logic in order to build a competing product;
• extract data from the system automatically other than through the programming interface (API) issued to the Office;
• sell, rent or pass on access to the system to a third party without our written consent;
• use the system for unlawful activity or upload unlawful content to it.

4.3.Found a fault or a security weakness? Write to support@lidin.co.il and do not exploit it.

5. Data in the system

5.1.The data the Office enters into the system belongs to the Office. The Office is the database owner (data controller), and Israsky holds and processes the data only on its behalf, on its instructions and under the Data Processing Agreement. We do not use the Office's data for our own purposes, do not sell it and do not train models on it.

5.2.What happens to the data of Users and of people who contact the Office: see the Office's "what we do with your data" page; the Office provides the link to it. What happens to data left on the lidin.co.il website: see the website privacy policy at lidin.co.il/en/privacy.

5.3.Sending lead-quality data to advertising platforms, and the smart assistant, work only if the Office has turned them on, and on the terms of the Service Agreement.

5.4.The Office can export its data from the system at any time. What happens to the data when the contract ends is set out in the Service Agreement and the exit procedure attached to it.

6. Payment

Prices, billing periods, discounts, suspension for non-payment and cancellation of the subscription are governed by the Service Agreement and the order. Current prices are shown in the billing system. Users acting for the Office pay us nothing.

7. Availability and changes to the system

7.1.We develop the system continuously: we add features, change screens and make improvements. A change that materially reduces the service the Office pays for is made only in accordance with the Service Agreement.

7.2.Planned maintenance is carried out outside working hours where possible. An urgent security update may be made without advance notice, and we will report it once it has been made.

7.3.Service levels, response times and system availability are defined only in the Service Agreement.

8. Services of other companies

Some features of the system work with services of other companies, such as Google, Meta, WhatsApp and email providers. Using those services is also subject to their own terms. We are responsible for the connection on the system's side, not for how the service itself works or for decisions of the company that provides it.

9. Intellectual property

9.1.All rights in the system, its code, design, documentation and document templates belong to Israsky.

9.2.The Office and its Users receive a non-exclusive, non-transferable right of use for the term of the contract and solely for the Office's work.

9.3.The settings, statuses, fields and texts the Office creates in the system belong to the Office.

10. Liability

10.1.The system is a working tool. Decisions made on the basis of its data, and the data the Office and its Users enter into it, are the Office's responsibility.

10.2.We do not promise any particular business result, such as a number of enquiries, a conversion rate or advertising performance.

10.3.Israsky's liability to the Office is governed by law and by the Service Agreement.

10.4.Nothing in these terms releases Israsky from liability for bodily injury or for wilful misconduct, or limits anyone's right to go to court.

11. Suspension and termination

11.1.A User may stop using the system at any time. The account is removed by the Office.

11.2.We may immediately suspend an individual User's access if there is a real risk to the security of the system or the data, or a reasonable suspicion of prohibited use under section 4. We will tell the Office on the same working day and restore access once the cause has been removed.

11.3.Suspension or termination of the service for the whole Office, including for non-payment, takes place only in accordance with the Service Agreement. Suspension does not mean deletion of data.

11.4.When the contract ends, access ends for all of the Office's Users, and the data is handled in accordance with the Service Agreement and the exit procedure.

12. Changes to these terms

12.1.We may update these terms. Each update gets a version number and an effective date, and earlier versions remain available on this page.

12.2.We will notify the Office of a material change by email and by a notice in the system at least 20 working days before it takes effect. A change required by law, or needed to fix an urgent security problem, may take effect sooner, and the notice will explain why. Such an early change is made only to the extent necessary, does not raise the price or reduce the service, and the right to end the contract under section 12.3 remains.

12.3.An Office that does not agree to a change may tell us so and end the contract before the change takes effect. Until the end date, the previous terms apply to it.

12.4.Price changes are governed solely by the Service Agreement.

13. Governing law and jurisdiction

These terms and the use of the system are governed by the laws of the State of Israel. Any dispute relating to these terms or to the use of the system will be heard by the court that has jurisdiction under the law.

14. Language

These terms are published in Hebrew, Russian and English. If the versions differ, the Hebrew version prevails.

15. Contact

Israsky · email support@lidin.co.il · phone 050-577-0731

Response hours: Sunday to Thursday, 9:00 to 21:00. Friday, Saturday, public holidays and holiday eves are not working days.