Published
The inquiry text becomes the first history entry
What the client wrote in a form (on the website or in a Google form) now automatically becomes the first entry in the inquiry’s history and is visible right in the list.
When an inquiry arrives with text — a question from a website form or answers from a Google lead form — that text is now recorded automatically as the first history entry of the inquiry, dated by submission time.
In practice: in the inquiry list you see what the client wrote before opening the card, like any other contact entry in the row. In the card the entry sits at the top of “Progress”. Inquiries without text stay as they were.
Want to see this on your own office's inquiries?